Complaints
At Kope Medics, our commitment is to address all complaints promptly, efficiently, and with equity and integrity. We regard each complaint with the utmost seriousness, utilizing insights gained from investigations to enhance the quality of our services. Rest assured, all complaints are handled confidentially.
Should you have any concerns regarding the care you have received, we kindly ask you to complete the form below.
Once completed, please return the form to the Complaints/Compliment Team:
Complaints/Compliments Team
Email Address: complaints@kope-medics.com
Phone Number: 07460 060380
Compliments
If you wish to provide commendations regarding the care received from any of our caregivers, you can do so directly through homecare.com or send them to the Complaints/Compliment Team:
Complaints/Compliments Team
Email Address: complaints@kope-medics.com
Phone Number: 07460 060380
Your commendations assist us in recognizing and rewarding our staff for their unwavering commitment and diligence. We eagerly anticipate your feedback.